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Alaska Airways tech subject briefly grounds planes in Seattle, disrupts bookings on Cyber Monday

WashingtonAlaska Airways tech subject briefly grounds planes in Seattle, disrupts bookings on Cyber Monday

SEATTLE — A expertise subject at Alaska Airways resulted within the momentary grounding of flights in Seattle on Monday morning and issues into the afternoon for folks making an attempt to e-book flights on its web site, the airline stated.

The Seattle-based firm stated in an announcement the difficulty Monday morning resulted in a “significant disruption” to its operation — together with delayed flights. The airline stated it requested a 40-minute floor cease at Seattle-Tacoma Worldwide Airport to clear plane congestion.

No additional particulars got in regards to the expertise downside, and the explanation for the disruptions was unclear.

A message on the corporate’s web site Monday afternoon stated it was experiencing points with reserving flights on the web site, by way of a cellular app and on the contact middle.

“We sincerely apologize to our guests who are impacted and are working to resolve the issue as soon as possible,” the assertion stated.

The issues got here in the beginning of the corporate’s Cyber Monday flight sale. In feedback from its account on X to clients complaining of missed flights, delays and issues utilizing the airline’s app and web site, the provider additionally apologized.

In late September, Alaska Airways flights had been grounded in Seattle due to what the corporate referred to as vital disruptions from an unspecified expertise downside.

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